Expertise and intuition to help you build a memorable brand, deliver positive customer experiences, and find lasting success in the spa industry.

Commitment | Creativity | Passion | Productivity
Latest news
Bring Your Spa to Life - Create Outstanding Experiences That Last
Wednesday, May 1, 2013
Les Nouvelles Esthétiques & Spa was established in Paris in 1952 and has grown into a trade publication with a worldwide reputation. It is currently published in 30 countries and is distributed to nearly 70 countries.

This publication is dedicated to up to date knowledge in the world of spas, well being, and beauty.


Nika Consulting founder Serena Rogers discusses the value of creating dynamic and engaging experiences in spa for guests and team members alike in the May 2013 issue of Les Nouvelles Esthétiques & Spa. Bring your spa to life!
Spas in Times of Economic Uncertainty - Staying Profitable
Friday, March 1, 2013
Hotel Owner is a leading circulation monthly magazine for everyone in the Hotel business. With news, features, trade issues and products. 

Nika Consulting founder Serena Rogers discusses how to stay profitable and relevant in times of economic uncertainty in the March 2013 issue of Hotel Owner Magazine.
The Man Cave: Redefining The Male Spa Environment
Monday, November 19, 2012
Spa Canada is the magazine for Canadian Spa Professionals, serving the Aesthetics, Fitness and Spa industry for over 16 years.

Nika Consulting founder Serena Rogers explores male grooming trends and redefining the male spa environment in the November - December 2012 issue of Spa Canada. 
From The Ground Up - Sago Spa Seaside Salvation
Thursday, November 1, 2012

American Spa Magazine is the Spa Professional's Choice for inside information and trends on everything from the bottom line to wellness. 

Nika Consulting's recent partnership with Sago Spa is featured in the November 2012 issue of American Spa Magazine as the $1,000,000 USD renovation and launch of Sago Spa is detailed.


Making A Splash - Building a Memorable Spa Brand
Wednesday, October 10, 2012
Hotel Owner is a leading circulation monthly magazine for everyone in the Hotel business. With news, features, trade issues and products.

Nika Consulting founder Serena Rogers discusses how to capitalise on the interest of complete spa experiences and build an exceptional Hotel Spa brand that lasts in the October 2012 issue of Hotel Owner Magazine.
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About Us
Nika Consulting Inc. an international  spa  business consultancy with a focus on project development,  interim management, boutique retail and natural, organic and sustainable skin care. 

We service hotel, resort and urban day spa clients, making use of our full understanding of all aspects of the personal wellness industry. Our mission is to provide our clients with comprehensive, strategic, and results-driven interim management and project consulting services, helping spas worldwide to develop best practices that position you for continued success.
Serena
Founder

Serena Rogers founded Nika Consulting in 2010. With her extensive experience in pre-opening, operations, team building, branding, and retail merchandising, Serena sets the standard for personalized and meaningful customer experiences and makes every Nika Consulting project an engaging, unique, and memorable process.

Serena’s experience includes over a decade in operations development and management within the spa industry in North America, Caribbean and Asia with leading hospitality brands including Hyatt Hotels. Through Nika Consulting Inc., her current involvement also includes global business development and education for two Germany-based award-winning personal care product lines – Amala Beauty and Primavera Life.

Serena Rogers is often called upon for her expertise and is currently on the Advisory Board ofAlgonquin College Aesthetics and Hospitality  program, and sits on the Membership Committee of the Spa Industry Association of Canada / Leading Spas of Canada.

Serena is often invited as a guest speaker, and regularly contributes to a variety of global Spa, Hospitality and Lifestyle publications including  Hotel Owner UK,  Spa Canada, Les Nouvelles Esthétiques & Spa, AskMen.com  and more. Featured articles are available in the News & Press section at www.nikaconsulting.ca. Serena also volunteers with the Big Brothers Big Sisters organization as a ‘Big Sister’. The New York native runs her business out of Montreal, Quebec, Canada where she resides.

Mika
Make Up and Beauty
Mika Izekor is a professional makeup artist with fourteen years experience in the international beauty industry. She specializes in fashion and editorial makeup, advertising campaigns, fashion shows, music videos, and photo shoots for magazines such as Greek Vogue, Cartier Polo, and You. British born and trained in London, Mika’s long list of clients have included Kate Middleton, Jude Law, and Annie Lennox.  Mika has passion for teaching, sharing and educating. 

“Beauty is an individual expression of personal style, that is unique each of us. Perfect makeup conveys true style." ~ Mika

In her role as Beauty Consultant for Nika Consulting Inc., Mika oversees the development of all Beauty standards of practice, protocols and training and ensures outstanding experiences for Nika Consulting Inc. clients and spa partners. 




Isabelle
Aesthetics and Medical Aesthetics
Isabelle Dubreuil is an accomplished aesthetics professional with over thirteen years experience in the spa industry. Her extensive career has included working as an aesthetician in one of Canada’s largest spas catering to celebrities and professional athletes, travelling throughout North America as a skin care educator, consulting medical practices on their aesthetics and medical aesthetics procedures, and managing medical aesthetics clinic. 

Isabelle is focused on personalized training; great customer experiences, and has a genuine passion for the aesthetics and spa industry.

In her role as Aesthetics and Medical Aesthetics Consultant for Nika Consulting Inc., Isabelle oversees the development of all Aesthetics and Medical Aesthetics standards of practice, protocols and training and ensures outstanding experiences for Nika Consulting Inc. clients and spa partners.

Genevieve
Massage Therapy
Genevieve Kutterer is a Registered Massage Therapist and a Certified Athletic Therapist with a degree in Human Kinetics (Kinesiology). She has fifteen years of clinical experience and has also been working with clients in rehabilitation settings since 1999. Genevieve participates in regular professional development activities and has a lifelong passion for learning and educating.

In her role as Massage Therapy Consultant for Nika Consulting Inc., Genevieve oversees the development of all Massage Therapy standards of practice, protocols and training and ensures outstanding experiences for Nika Consulting Inc. clients and spa partners.  
"I needed an expert, a leader, someone who would come in quickly, evaluate, take control, embrace the staff, provide cost saving ideas, and be innovative in improving the guest experience. I needed a partner and someone who was self-motivated ,experienced and knowledgeable. Serena is extremely well rounded!"
- Kristi Cotten-Morris - Executive Assistant Manager - Hyatt Regency Chesapeake Bay
"Serena is a talented and very efficient Spa Professional and educator, who communicates in an informative and compassionate manner. Her professionalism and passion are a credit to any organization."
- Marianne Nielsen - Regional Director of Spa and Leisure - La Mamounia Morocco
"Serena exhibits professionalism and passion in all aspects of her business interactions. I have had the chance to see her maneuver through high-pressure multi-phase Spa openings without wavering and always keeping the end goal in mind. Serena's positive personality coupled with her expertise in the Spa and Leisure industry make her a pleasure to work with. "
- Gordon Tarteta - President - Tareta Group
Services

Professional Services

Having both developed and launched new spas for brands such as Hyatt, as well as grown and managed projects for established firms, Nika Consulting Inc. can support your project regardless of what stage your business is at. We will guide your new venture through each step of planning, or fine-tune any component of your existing operation.

Projects - With a multi level, customized plan, we will develop your new business from conception to launch:

  1. Financials – Business Planning, Market and Feasibility Study 
  2. Brand, Concept and Identity Development
  3. Product Selection and Menu Creation
  4. Design, Permits, Approvals, Tendering and Construction
  5. Systems and Technology
  6. Human Resources – Organizational and Compensation Structures, Operations Manuals, Hiring and Training
  7. Public Relations, Sales and Marketing
  8. Operations, Sales and Revenue Management Strategies


Education, Operational Analysis and Process Improvement: 

Retail: Customized retail, merchandising and sales strategies to increase profitability and improve treatment-to-sales ratios.

Marketing: Marketing and promotional concepts and plans to build or re-define your identity and boost brand awareness amongst target markets.

Teams: Team recruitment, selection, and retention strategies to find and retain talent. Performance evaluations, incentive programs, compensation reviews, and sliding scale commission structures—all working to keep your employees at the top of their game. Management training and succession planning.  

Financial: Full financial review, offering analysis and insight to minimize costs and maximize profit potential. Thinking about selling? Nika can assist with asset based, earning and market value approaches to offer an objective look at your business’s actual value. 

Branding: Complete brand identity development for new operations, or strategic re-branding for existing businesses, designed to improve brand recognition and customer loyalty.

Technology: Select and set up or convert your spa software and management system to streamline operations and provide the data you need to make informed decisions and plan for strategic growth.

Management: Interim management and succession planning services to set the standard and get everyone in your operation headed in the right direction.

Projects
Sago Spa
Isala Spa
Spa Esencia
Spa Diva
Cosmotheca
Spa Michlifen
Desjardins Group
Partners
Partners: At Nika Consulting Inc., we believe that powerful experiences start with incredible partners. We consider clients amongst our partners and value these close relationships. 
Amala Beauty and it's parent company Primavera Life enhance natural beauty by embracing the individual and benefiting the world. Their philosophy is that nature gives us everything we need to look and feel beautiful. 

Our challenge is getting it from the soil to the skin without compromising the benefits or the earth. They seek out high potency organic plants and custom distill them to ensure ingredients retain their full therapeutic value. By protecting each plant's beautifying benefits, we're able to formulate extraordinarily effective skincare with proven results.

Nika Consulting Inc. is responsible for:

Global Business Development and Education

amalabeauty.com
Primavera offers certified natural skincare and aromatherapy products that connect you with the purest joys of nature every day. Rooted in the philosophy that every day is a chance to bring nature closer – to discover balance with the outside world and the world within – our mission is to share with you the skin and sensory benefits of healing plants.

Nika Consulting Inc. is responsible for:

Global Business Development and Education
Hyatt is a global hospitality company with widely recognized, industry leading brands and a tradition of innovation developed over more than fifty years. Within their portfolio is collection of over 100 extraordinary spas that invite guests to see, taste and feel the true nature of where ever you happen to be. 

Nika Consulting Inc. provides interim management services to spas within Hyatt Global portfolio.


hyatt.com
Ubriety is a full-service communications agency offering branding & identity, web development, print design and advertising services to clients across the full spectrum of industries.

Nika partners with Ubriety for branding and web development. 

News
Wednesday, May 1, 2013
Les Nouvelles Esthétiques & Spa was established in Paris in 1952 and has grown into a trade publication with a worldwide reputation. It is currently published in 30 countries and is distributed to nearly 70 countries.

This publication is dedicated to up to date knowledge in the world of spas, well being, and beauty.


Nika Consulting founder Serena Rogers discusses the value of creating dynamic and engaging experiences in spa for guests and team members alike in the May 2013 issue of Les Nouvelles Esthétiques & Spa. Bring your spa to life!
Friday, March 1, 2013
Hotel Owner is a leading circulation monthly magazine for everyone in the Hotel business. With news, features, trade issues and products. 

Nika Consulting founder Serena Rogers discusses how to stay profitable and relevant in times of economic uncertainty in the March 2013 issue of Hotel Owner Magazine.
Monday, November 19, 2012
Spa Canada is the magazine for Canadian Spa Professionals, serving the Aesthetics, Fitness and Spa industry for over 16 years.

Nika Consulting founder Serena Rogers explores male grooming trends and redefining the male spa environment in the November - December 2012 issue of Spa Canada. 
Thursday, November 1, 2012

American Spa Magazine is the Spa Professional's Choice for inside information and trends on everything from the bottom line to wellness. 

Nika Consulting's recent partnership with Sago Spa is featured in the November 2012 issue of American Spa Magazine as the $1,000,000 USD renovation and launch of Sago Spa is detailed.


Wednesday, October 10, 2012
Hotel Owner is a leading circulation monthly magazine for everyone in the Hotel business. With news, features, trade issues and products.

Nika Consulting founder Serena Rogers discusses how to capitalise on the interest of complete spa experiences and build an exceptional Hotel Spa brand that lasts in the October 2012 issue of Hotel Owner Magazine.
Contact
Thank you for visiting Nika Consulting Inc.

If you have questions or comments please do not hesitate to contact us.

We look forward to speaking with you.

Nika Consulting

Montreal, Québec
Canada
514 817 9138
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