Expertise and intuition to help you build a memorable brand, deliver positive customer experiences, and find lasting success in the spa industry.

Commitment | Creativity | Passion | Productivity
Latest news
Bring Your Spa to Life - Create Outstanding Experiences That Last
Wednesday, May 1, 2013
Les Nouvelles Esthétiques & Spa was established in Paris in 1952 and has grown into a trade publication with a worldwide reputation. It is currently published in 30 countries and is distributed to nearly 70 countries.

This publication is dedicated to up to date knowledge in the world of spas, well being, and beauty.


Nika Consulting founder Serena Rogers discusses the value of creating dynamic and engaging experiences in spa for guests and team members alike in the May 2013 issue of Les Nouvelles Esthétiques & Spa. Bring your spa to life!
Spas in Times of Economic Uncertainty - Staying Profitable
Friday, March 1, 2013
Hotel Owner is a leading circulation monthly magazine for everyone in the Hotel business. With news, features, trade issues and products. 

Nika Consulting founder Serena Rogers discusses how to stay profitable and relevant in times of economic uncertainty in the March 2013 issue of Hotel Owner Magazine.
The Man Cave: Redefining The Male Spa Environment
Monday, November 19, 2012
Spa Canada is the magazine for Canadian Spa Professionals, serving the Aesthetics, Fitness and Spa industry for over 16 years.

Nika Consulting founder Serena Rogers explores male grooming trends and redefining the male spa environment in the November - December 2012 issue of Spa Canada. 
From The Ground Up - Sago Spa Seaside Salvation
Thursday, November 1, 2012

American Spa Magazine is the Spa Professional's Choice for inside information and trends on everything from the bottom line to wellness. 

Nika Consulting's recent partnership with Sago Spa is featured in the November 2012 issue of American Spa Magazine as the $1,000,000 USD renovation and launch of Sago Spa is detailed.


Making A Splash - Building a Memorable Spa Brand
Wednesday, October 10, 2012
Hotel Owner is a leading circulation monthly magazine for everyone in the Hotel business. With news, features, trade issues and products.

Nika Consulting founder Serena Rogers discusses how to capitalise on the interest of complete spa experiences and build an exceptional Hotel Spa brand that lasts in the October 2012 issue of Hotel Owner Magazine.
Latest tweets
The Thief opens new luxury spa facility in Oslo, Norway @thethiefoslo @SPAOPPS lei.sr/?a=M8n8B #li #in
2 weeks ago
Ritz-Carlton Rancho Mirage finally gets opening date @RitzCarlton @SPAOPPS lei.sr/?a=n3Y7a #li #in #spa
2 weeks ago
A Must-Stay-and-Experience: La Mamounia Hotel and Spa, Marrakech, Morocco vanityfair.com/online/beauty/? via @VanityFair #li #in
4 weeks ago
About Us
Nika Consulting Inc. is a spa and aesthetics-consulting firm, specializing in start up management. We take care of branding, marketing, and public relations; project development; operational planning and process improvement; exclusive product selection; protocol creation, talent recruitment, training, and retention; and retail merchandising and sales programs. 

We service hotel, resort and urban day spa clients, making use of our full understanding of all aspects of the personal wellness industry. Our mission is to provide our clients with comprehensive, strategic, and results-driven interim management and project consulting services, helping spas worldwide to develop best practices that position you for continued success.


Founder

Serena Rogers began in the Spa industry in 2002 as an aesthetician and nail technician then worked her way into the role of Operations Manager at Spa Diva in Montreal, Canada - Montreal's largest day spa.

In 2007, Hyatt Hotels recruited Serena as Opening Director for Spa Esencia in Trinidad and Tobago. Following that, she took on the position of Opening Director at Isala Spa in Macau, China. Most recently, Serena was the Interim Director at Sago Spa in Chesapeake Bay, Maryland, USA. 

Serena Rogers founded Nika Consulting Inc. in 2010 as a strategic consulting and interim management firm to help spas worldwide achieve success. With her extensive experience in pre-opening, operations, team building, branding, and retail merchandising, her positive outlook, and her genuine love of teaching, Serena sets the standard for personalized and meaningful customer experience and makes every Nika project an engaging, unique, and memorable process.

Using her passion and knowledge, Serena has created a place for herself in the spa industry by sitting on the Advisory committee of Algonquin College Aesthetics and Hospitality program, guest speaking for the Spa Industry Association of Canada, as well as sitting on their membership committee. 

Further, Serena regularly contributes to a variety of global Spa, Hospitality and Lifestyle publications including Hotel Owner UK, Spa Canada, Les Nouvelles Esthétiques & Spa, AskMen.com and more. Featured articles are available in the News & Press section.   




"I needed an expert, a leader, someone who would come in quickly, evaluate, take control, embrace the staff, provide cost saving ideas, and be innovative in improving the guest experience. I needed a partner and someone who was self-motivated ,experienced and knowledgeable. Serena is extremely well rounded!"
- Kristi Cotten-Morris - Executive Assistant Manager - Hyatt Regency Chesapeake Bay
"Serena is a talented and very efficient Spa Professional and educator, who communicates in an informative and compassionate manner. Her professionalism and passion are a credit to any organization."
- Marianne Nielsen - Regional Director of Spa and Leisure - La Mamounia Morocco
"Serena exhibits professionalism and passion in all aspects of her business interactions. I have had the chance to see her maneuver through high-pressure multi-phase Spa openings without wavering and always keeping the end goal in mind. Serena's positive personality coupled with her expertise in the Spa and Leisure industry make her a pleasure to work with. "
- Gordon Tarteta - President - Tareta Group
Services

Professional Services

Having both fully orchestrated successful grand openings for brands like Hyatt, and managed new projects for established firms, Nika Consulting Inc. can help you no matter what stage your business is at! We can guide your new venture through every step of planning, or fine-tune any component of your existing operation.

Projects - We'll help you build your new business from the ground up - from conception to launch with a multi level, customized plan:

  1. Financials – Business Planning, Market and Feasibility Study 
  2. Brand, Concept and Identity Development
  3. Product Selection and Menu Creation
  4. Design, Permits, Approvals, Tendering and Construction
  5. Systems and Technology
  6. Human Resources – Organizational and Compensation Structures, Operations Manuals, Hiring and Training
  7. Public Relations, Sales and Marketing
  8. Operations, Sales and Revenue Management Strategies


Education and Training Programs, Operational Analysis and Process Improvement: 

Retail: Customized retail, merchandising and sales strategies to increase profitability and improve treatment-to-sales ratios.

Marketing: Marketing and promotional concepts and plans to build or re-define your identity and boost brand awareness amongst target markets.

Teams: Team recruitment, selection, and retention strategies to find and retain talent. Performance evaluations, incentive programs, compensation reviews, and sliding scale commission structures—all working to keep your employees at the top of their game. Management training and succession planning.  

Financial: Full financial review, offering analysis and insight to minimize costs and maximize profit potential. Thinking about selling? Nika can assist with asset based, earning and market value approaches to offer an objective look at your business’s actual value. 

Branding: Complete brand identity development for new operations, or strategic re-branding for existing businesses, designed to improve brand recognition and customer loyalty.

Technology: Select and set up or convert your spa software and management system to streamline operations and provide the data you need to make informed decisions and plan for strategic growth.

Management: Interim management and succession planning services to set the standard and get everyone in your operation headed in the right direction.

Projects
Sago Spa
Isala Spa
Spa Esencia
Spa Diva
Cosmotheca
Spa Michlifen
Desjardins Group
Partners
Powerful Partnerships: At Nika Consulting Inc., we believe that powerful experiences start with incredible partners. We consider clients amongst our partners and value our close relationships. Here are a few of the impressive spas, salons, hotels, resorts and strategic partners Nika Consulting works with.
Amala Beauty and it's parent company Primavera Life enhance natural beauty by embracing the individual and benefiting the world. Their philosophy is that nature gives us everything we need to look and feel beautiful. 

Our challenge is getting it from the soil to the skin without compromising the benefits or the earth. They seek out high potency organic plants and custom distill them to ensure ingredients retain their full therapeutic value. By protecting each plant's beautifying benefits, we're able to formulate extraordinarily effective skincare with proven results.

Nika Consulting Inc. has been contracted by Primavera Life to offer:

Global Business Development 

Signature Treatment Protocol Creation

Technical Training

Sales Technique Training

Customer Loyalty Training

Inventory Control

Translations of Training and Marketing Materials



amalabeauty.com
Hyatt is a global hospitality company with widely recognized, industry leading brands and a tradition of innovation developed over more than fifty years. Within their portfolio is collection of over 100 extraordinary spas that invite guests to see, taste and feel the true nature of where ever you happen to be. 

Nika Consulting Inc. provides interim management services to spas within Hyatt Global portfolio.


hyatt.com
Primavera offers certified natural skincare and aromatherapy products that connect you with the purest joys of nature every day. Rooted in the philosophy that every day is a chance to bring nature closer – to discover balance with the outside world and the world within – our mission is to share with you the skin and sensory benefits of healing plants.
Ubriety is a full-service communications agency offering branding & identity, web development, print design and advertising services to clients across the full spectrum of industries.

Nika partners with Ubriety for branding and web development. 

News
Wednesday, May 1, 2013
Les Nouvelles Esthétiques & Spa was established in Paris in 1952 and has grown into a trade publication with a worldwide reputation. It is currently published in 30 countries and is distributed to nearly 70 countries.

This publication is dedicated to up to date knowledge in the world of spas, well being, and beauty.


Nika Consulting founder Serena Rogers discusses the value of creating dynamic and engaging experiences in spa for guests and team members alike in the May 2013 issue of Les Nouvelles Esthétiques & Spa. Bring your spa to life!
Friday, March 1, 2013
Hotel Owner is a leading circulation monthly magazine for everyone in the Hotel business. With news, features, trade issues and products. 

Nika Consulting founder Serena Rogers discusses how to stay profitable and relevant in times of economic uncertainty in the March 2013 issue of Hotel Owner Magazine.
Monday, November 19, 2012
Spa Canada is the magazine for Canadian Spa Professionals, serving the Aesthetics, Fitness and Spa industry for over 16 years.

Nika Consulting founder Serena Rogers explores male grooming trends and redefining the male spa environment in the November - December 2012 issue of Spa Canada. 
Thursday, November 1, 2012

American Spa Magazine is the Spa Professional's Choice for inside information and trends on everything from the bottom line to wellness. 

Nika Consulting's recent partnership with Sago Spa is featured in the November 2012 issue of American Spa Magazine as the $1,000,000 USD renovation and launch of Sago Spa is detailed.


Wednesday, October 10, 2012
Hotel Owner is a leading circulation monthly magazine for everyone in the Hotel business. With news, features, trade issues and products.

Nika Consulting founder Serena Rogers discusses how to capitalise on the interest of complete spa experiences and build an exceptional Hotel Spa brand that lasts in the October 2012 issue of Hotel Owner Magazine.
Spa Events
Spa + Social™


Spa Prive™
Bring the luxury to you by hosting a private spa party for your next special occasion! Whether for a bridal shower, birthday party, or baby shower, we can coordinate an intimate event that suits the needs of any gathering! Gift bags, retail selections, and giveaways are also available! Make your next event a sure-fire hit that will be the envy of the rest of the neighbourhood. After all, there's no need to think twice about spoiling yourself if you're also letting your friends and family in on the treat!



Private Spa Training and Teambuilding Events
Fun, dynamic, and engaging team-building events to motivate your corporate group!
Contact
Thank you for visiting Nika Consulting Inc.

If you have questions or comments please do not hesitate to contact us.

We look forward to speaking with you.

Nika Consulting

Montreal, Québec
Canada
1 866 833 6452
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